Customer Training Specialist San Jose Costa Rica

Join our Customer Enablement team to deliver high-quality training to end users of Zenoti systems in both Spanish and English.

Key Responsibilities:

Develop and deliver standardized instructional materials and training curricula with clear learning objectives and outcomes.

Collaborate with customers to identify training needs and develop comprehensive training plans, including schedules, content, and feedback mechanisms.

Conduct product training sessions through various channels (live, online, remote) and formats.

Support the implementation phase, either remotely or on-site as required.

Stay updated with product knowledge, business processes, sales strategies, and market trends.

Analyze usage metrics, support tickets, and customer feedback to enhance training delivery and support Zenoti’s training objectives.

Contribute to the development of training program strategies, including defining and tracking objectives and key results.

Ensure maximum product ado Apply now and work remotely at Zenoti