Customer Success Specialist

Interested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone. If this resonates with you, we'd love to have you on board! We are looking for a Customer Success Specialist (remote). As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels (Discord, Twitter). You will be the main point of contact for customers, and will own customer problems until they are solved, escalating technical problems to the product team when necessary.

What you will do; - Respond to day-to-day customer and community requests via Zendesk and social media channels.- Own customer problems until t Apply now and work remotely at Rarible